Client Care

Service Request

If you are a current homeowner and need non-emergency service work done please complete the online service request form. A Quality Assurance Team member will email or call you within 24 hours to acknowledge receipt of your e-mail. You will be contacted within 3 days to discuss your request, and schedule an appointment.

Please do not submit emergency requests on a service request form. All emergency requests must be communicated by phone to ensure the most accurate and efficient exchange of information.
Contact the Quality Assurance team at: 616-638-1325 to report an emergency.

Service Request Form

Name: *
Addresss: *
Phone: (home) *
Email: *
Preferred Form of Contact *
Please indicate under which non-emergency catergory your service request falls *
Please provide a complete description of the service issue that you are noticing or experiencing.
Please give the location within your home of the requested item
When did you first notice this item?
Does this item pose any possible damage that could result in an emergency or safety/security issue?
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